- Customer Service Skills
- Teamwork and Communication
- Time Management and Efficiency
- Safety and Security Procedures
- Quality Control and Assurance
Training Methods:
- Classroom instruction
- On-the-job training
- Practical exercises and role-playing
- Coaching and mentoring
- Assessment and feedback
Assessment and Evaluation:
- Practical assessments of skills and knowledge
- Written exams or quizzes
- Observation of trainee’s performance
- Feedback from supervisors and peers
- Final evaluation and certification